ITM NSW Pty Ltd is an independently owned wholesale supplier and distributor across a number of industries and sectors. We operate 5 inter-related business models under the banner of 'One Click' being Safety, Industrial, Packaging, Clothing and Promotional related products. We pride ourselves that we can cover approximately 98% of any products that are either machine based or consumable based within any business. We manufacture and import our own range of products in some sectors and partner with quality suppliers in other sectors who are experts in their fields. We offer a conduit to market to those manufacturers and suppliers that use distributors as their links to customers.

One Click is primarily involved in the supply and manufacturing of industrial, safety, packaging and hygiene supplies. Supply Chain management is a key component of our service and due to this we are able to supply our products to businesses and individuals across all Australian states. We aim to bring you the best service and products at affordable prices.

Q. Do you have stock or is this for pre order?

A. We are usually well stocked however from time to time there may be items that are ‘sold out’ for brief periods. When an item is affected it will be marked as unavailable on the website.
Q. Is it safe to pay online with you?
A. Absolutely. we use eWAY Payment Gateway for all online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the eWAY gateway are secured payments.
    •    Payments are fully automated with an immediate response.
    •    Your complete credit card number cannot be viewed by One Click Hygiene Supplies or any outside party.
    •    All transactions are performed under 128 Bit SSL Certificate.
    •    All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
    •    eWAY is an authorised third party processor for all the major Australian banks.
    •    All monies are directly transferred from your credit card to the merchant account held by One Click Hygiene Supplies.
Q. Where do you ship to?
A. We ship Australia wide. For more information on our shipping, please visit our shipping page.
Q. How are the shipping rates calculated?
A. We have a base freight rate of $11.00 for all deliveries under $150. We do offer free shipping for purchases over $150 with exclusions on some products (these products will have their shipping prices assigned before purchase and are typically our larger products).
Q. How long does shipping take?
A. We aim to dispatch deliveries within 1 – 2 business days of receiving the order. Non-stocked items are shipped in a 3-5 day time period. Our Standard Shipping lead times are 2-5 business days, where our Express Shipping lead times are 1-3 business days (these are to be used as a guidleine. Your order may arrive quicker and possible slower depending on courier volume)
Q. Do you provide tracking?
A. Yes, we use leading reputable freight carriers, such as Australia Post & Aramex, linked with a system which provides customers with email & SMS updates when an item is shipped and how it can be tracked in real time.

Q. Will there be more products available to purchase online?
A. Yes. Currently our website is in its beta stage. We stock and sell thousands of products across Australia and we intend to have every product available for purchase online.